• All Prices displayed on this website are in Australian Dollars. Please click here to convert any prices in Australia Dollars to your currency.
• We ship to all destinations worldwide from Sydney, Australia. To calculate your shipping cost, please add your desired items to your cart, and login or register to see your shipping price.
• All international orders are sent using Australia Post standard international air mail.
• If you are in Australia, all orders over $199 will receive free express shipping within Australia.
• For Australian orders, we offer Regular, Express and Registered Post services using Australia Post.
• For next day delivery in Australia, please select the express shipping option in the checkout. Please note the Australia Post next day express delivery only applies to cities. Country regions may take a day or two longer to send to.
Delivery Information
Once you have either signed into your existing account or created an account, you will be taken to the “Shipping page”. On this page you will confirm your delivery address, or change it accordingly. Select your shipping option, and view shipping charges.
Shipping Charges and Options Available
All items are posted through Australia Post and rates are calculated based on product weight or for larger items, product dimensions. All freight costs will be stated during the checkout process so please feel free to create an account and add your desired products to see your shipping costs displayed.
• If you are in Australia, all orders over $199 will receive free express shipping within Australia.
• Our shipping rates / options explained:
Shipping Options |
Time Frame |
Cost |
Regular
(within Australia) |
May take from 1-6 days. Not trackable. |
This is the cheapest option for postage within Australia. Cost varies depending on the size of your order. |
Express
(within Australia) |
Delivered Next Business Day.
Tracking number provided. |
This is the fastest shipping method available. Cost varies depending on the size of your order. |
Registered
(within Australia) |
Same time frame as Regular post, 1-6 days. Insures your item for $100, if lost or damaged. Tracking number provided. |
Cost varies depending on the size of your order. |
|
International Shipping |
Postage times vary depending on your location but may take 7-14 days from receipt of payment.
|
Cost varies and is calculated based on your location and the item weight.
You will be given shipping cost during the checkout process.
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Exceptions: We reserve the right to amend shipping and handling charges. On occasion shipping charges may differ from the ones listed. If you select the wrong shipping type or destination when placing an order, we will correct this for you, process your order and notify you of the change in charges. We will contact you if any shipping costs need to be amended.
Deliveries
Orders will generally ship within 24 hours of receiving your payment. If there is likely to be any variation from our normal policy, we will contact you within 24 hours of receiving your payment. We receive stock weekly, and if there should be an item that is not currently in stock, this will be rectified promptly and your order shipped. Orders received, before 1pm on most business days will generally ship on that business day. Regular postage may take from 1-6 days to arrive at the destination once posted. Express post should be delivered the next working day, once shipped. These details have been provided by Australia post and are subject to variation.
Product Availability
We do our best to ensure all items are in stock, however on occasion, an item may not be in stock. When this occurs you will be notified and steps will be taken, to ensure you receive your order promptly. We will contact you via email within 24 hours of receiving your order, to notify you. You can then elect to wait, order an alternative or cancel your order.
If you are ordering for a deadline, for example a birthday, please order early to avoid disappointment.
Packaging
Orders are always packaged appropriately according to the fragility and size of the order. We always take the greatest care possible to ensure that your goods arrive in the best condition possible.
International Orders
We regularly ship items all over the world and international orders are always welcome. Freight costs are calculated based on destination and product weight. All freight costs will be stated during the checkout process so please feel free to create an account and add your desired products to see your shipping costs displayed. International buyers must use Paypal for payment. Bank deposit and bank cheque will not be accepted.
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